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Main · Arts and Sciences · School of Business

Advanced Mgmt Communication

  • Summer 2022
  • Section 90117
  • 3 Credits
  • 06/04/2022 to 08/01/2022
  • Modified 06/26/2022


This course explores the importance of ethical and effective communication at the managerial and organizational level of organizations. The course examines strategies for more effective listening, oral, and written communication in business. It explores the ways managers can influence positive strategies for overcoming communication obstacles and recognize the benefits of conflict. (F,Sp)


Prerequisite Course: Minimum 2.0 in (COMM 110 or COMM 120 or COMM 130) or Department Approval
Placement Scores: None

Contact Hours







Total Hrs


Student Learning Outcomes

Upon successful completion of this course, students should be able to:

  1. Explain and discuss how key management theories and strategies impact organizational communication.
  2. Identify and evaluate strategies for overcoming obstacles and/or conflict in organizational communication.
  3. Explore and evaluate changing technology and its impact on individual and/or organizational online presence.
  4. Design and implement effective communications inside organizations (between individuals or groups) and/or outside organizations (external communications).
  5. Plan for and conduct an effective business meeting or interview.
  6. Write an effective managerial/organizational/business report based on a situational analysis.
  7. Evaluate listening and feedback skills through in-class discussions or learning activities.
  8. Recognize the significant impact that technology and rapid change have on the content and methods of organizational communication at the managerial level.


Communicating for Results: A Guide for Business and the Professionals

Author: Hamilton, Cheryl
Publisher: Cengage
Edition: 10th
ISBN:  9781285171081
You only need the textbook; you do not need any extra "codes". A used book is sufficient if it is the correct 10th edition. You may also use the electronic version if you are prepared not to have page #s to go by.


Student Electronic Access to Grades

D2L is the College’s Course Management System which includes a gradebook function allowing students access to their grades in order to receive timely and meaningful feedback on their progress in the course at any time. These grades will align with the Evaluation Criteria listed in this syllabus. D2L is accessed through the MyLCC page.

Whenever practicable, results for graded items should be posted electronically within 48 hours after the instructor has completed the grading process for the items, and final grades for the course should be entered no later than the specified grading day.

Mgmt 329 Adv. Mgmt Communication

Sum 2022

Grading Points – Total 1,000 Points

*     This is just a quick overview for you to see the big picture of the semester’s assignments.

*     See assignment detail sheet for instructions, and course schedule for due dates.

  • Make sure you have participated in and completed each of these assignments throughout the semester.

Overview of Assignments and Points Earned for this Section:

  1. (1) Engagement Email Week #1 Email to Instructor

            (1) Engagement Email Week #2 Email to Instructor

                  15 points each

                  30 points possible = 3%

  1. (6) Dialogue Forums =
    1. 65 points each
    2. 390 points possible = 39%
  1. (12) Study Guide Quizzes (turned in to assignment box)
    1. 15 points each
    2. 180 points possible = 18%
  1. (2) Learning Activities/Papers (turned in to Assignment Box)
    1. 100 points each
    2. 200 points possible = 20%
  1. (2) Exams (aka “Quizzes” in the pull-down menu under Assessments)
    1. 100 points each
    2. 200 points possible total = 20%

      See the Grading Standards chart in the Concourse Syllabus.

Assignments turned in late will be subject to

penalty points subtracted from score. See syllabus.





Types of evaluations and related weights
Type Weight Topic Notes
Class Participation 0-20% Two Engagement Emails @ 15 pts each

15  pts. X 2 = 30 pts or 3%.

Measures participation, attendance, engagement.

Other 0-20%
Exams or Tests 0-20% Exam #1 = 100 pts.

100 points = 10%


Final Exam 0-20% Exam #2 = 100 pts.

100 pts = 10%.

Exam details in Course Schedule.

Papers 0-20% Two Written Learning Activities (LA's) @ 100pts. each

100 points each or 200 points total = 20%

Projects 0-20%
Quizzes 0-20% 12 Study Guide Quizzes 15 pts. each

15 points each or total 180 pts. = 18%

Reports/Presentations 0-20% Six Dialogue Forums @ 65 pts each (combined with Projects

Combined with Projects.

6 X 65 = 390 pts or 39%

Reports allow 20 % and Projects allow 20%


College Standard




College Grading Standards

Recommended Guidelines for Student Grades

4.0  --- Excellent

4.0     ---     91 – 100%

3.5  --- ---------

3.5     ---     86 – 90%

3.0  --- Good

3.0     ---     81 – 85%

2.5  --- ---------

2.5     ---     76 – 80%

2.0  --- Satisfactory

2.0     ---     71 – 75%

1.5  --- ---------

1.5     ---     66 – 70%

1.0  --- Poor

1.0     ---     60 – 65%

0.0  --- --------

0.0     ---       0 – 59%

Course Policies

Course Policies

COURSE POLICIES: Including: Class Attendance/Participation, Late Tests and Assignments. You are responsible for knowing these policies.

  1. You must take responsibility for your own learning experiences in this class.
  2. All work generated for this course must be original to this course. You may not use a paper or other assignment that you have used for another course. You are encouraged to explore all aspects of the meaning of plagiarism. ( review the ‘faqs’ regarding re-use of student material).
  3. All documents posted by the instructor at this course site are for the express use of this course only. They may not be used in any other way for any other purpose.    ***DO NOT PUBLISH ANYTHING FROM THIS COURSE AT ANY ONLINE SITE. AT ALL. EVER. THAT WILL BE PLAGIARISM.***
  4. You must communicate with the instructor in a timely manner regarding any extenuating circumstance that will interfere with your participation in and/or the completion of your assignments for this class. You should communicate in advance of a deadline if you are not able to meet the deadline because of extenuating circumstances and wish not to be penalized with loss of points. You must get permission to be late on one of the two major tests (emergencies may be an exception).
  5. An engaged student will check into the D2L Course Site a minimum of three to four days out of seven and come to online classes prepared by having completed readings and other assignments. Read Announcements and Email!
  6. You are preparing for the professional world, therefore you must use correct grammar, vocabulary, spelling, punctuation, and sentence structure in all written assignments and course emails. Errors will be penalized in grading. We all make errors, but we must all keep trying to catch and correct them.
  7. For full points/credit, you are expected to complete the assignments required in the class by the dates on which they are due as outlined by the instructor, and the class schedule. LATE ASSIGNMENTS ACCEPTED ONLY FOR UP TO ONE WEEK PAST THE INITIAL DUE DATE. After the ONE week window, late work is not accepted for points. This is until SUN JUly 25, after which no late work is allowed. Take note: after SUN JULY 24, you may not be late on work, nor turn in late work.
  8. Late assignments are penalized late points (reduction in points), which could result  in a grade of 0% for that particular assignment. The general rule of thumb  is up to ten percent deducted per day late. If you miss a deadline, you are encouraged to turn the assignment in anyway. The points you DO earn are better than no points at all. Please note that late responses to discussions cannot earn any points as the class has moved on.
  9. You are responsible for initiating a course withdrawal online. After Enrollment Verification at the end of week #2, instructor will no longer be able to withdraw students who miss assignments or don’t attend class. Persons who have not initiated a withdrawal, and have not completed assignments as indicated in this syllabus, and whose total percentage as a result is less than 60%, will receive a 0.0 for the final course grade.
  10. Unless arranged with the instructor, there will be no make-up exams/tests. Exams are left open for several weeks. There can be no make-ups for exams missed without prior approval or unless there is an emergency.
  11. Requirements for individual assignments are outlined in separate documents.
  12. No extra credit is available for this course unless specifically identified and offered by instructor. (I reserve the right to do so).
  13. You are responsible for keeping a copy of all assignments submitted.
  14. Please configure your D2L course page so you can always see announcements.
  15. Please also comply with the instructions posted to configure email so the original note accompanies responses and configure discussion forums so the original note does not repeat in your responses. Instructions are posted in a document in the Start Here folder.

Class Attendance/Participation

See Course Policies.


Extra Credit

Extra credit may be available in this course. This information is provided by the section instructor.

Institutional Policies

Academic Success Coaches (ASC)

Student success is our first goal.  Our Academic Success Coaches mentor students to help them meet their educational, personal and career goals.  Faculty or staff may refer you to an ASC for help if you are not doing well in a class. Please watch your LCC email for a referral.

We also suggest you contact an ASC on your own if you need help or advice to reach your goals.  

To contact an ASC, call (517) 483-1422, email [email protected], or visit the Academic Success Coaching Team website for more information.

Disability Statement

Students with disabilities who may need accommodations in this class should contact the Center for Student Access (CSA). They are located in the Gannon Building, Star Zone - Center for Student Support.  You can also access the Center for Student Access website, or call (517) 483-5323.  Contacting the Center early helps ensure that accommodations are put in place as soon as possible.

Enrollment Verification

Instructors will verify participation in a course by the 8th day after the start date of sections less than 8 weeks long, and by the 15th day after the start date of sections 8 weeks or longer. Students who have not participated will be dropped from the course and may be responsible for any non-refundable fees.

Nondiscrimination Statement

Lansing Community College is committed to providing equal employment opportunities and equal education for all persons regardless of race, color, sex, age, religion, national origin, creed, ancestry, height, weight, sexual orientation, gender identity, gender expression, disability, familial status, marital status, military status, veteran’s status, or other status as protected by law, or genetic information that is unrelated to the person’s ability to perform the duties of a particular job or position or that is unrelated to the person’s ability to participate in educational programs, courses services or activities offered by the college.

The following individuals have been designated to handle inquiries regarding the nondiscrimination policies: Equal Opportunity Officer, Washington Court Place, 309 N. Washington Square Lansing, MI 48933, 517-483-1730; Employee Coordinator 504/ADA, Administration Building, 610 N. Capitol Ave. Lansing, MI 48933, 517-483-1875; Student Coordinator 504/ADA, Gannon Building, 411 N. Grand Ave. Lansing, MI 48933, 517-483-1885; Human Resource Manager/Employee Title IX Coordinator, Administration Building, 610 N. Capitol Ave. Lansing, MI 48933, 517-483-1879; Student Title IX Coordinator, Gannon Building, 411 N. Grand Ave. Lansing, MI 48933, 517-483-9632.

Student Code of Conduct and General Rules and Guidelines

The College recognizes the value and importance of a safe and orderly learning environment that supports honesty, integrity, and ethical conduct. The Student Code of Conduct and General Rules and Guidelines ensure the protection of student rights and the health and safety of the College community.  The College has established procedures for reporting and addressing alleged violations.                 

Students must follow the Student Code of Conduct and the General Rules and Guidelines. Also, the instructor may establish reasonable guidelines within the classroom. Violations of the Student Code of Conduct and General Rules and Guidelines may be reported to the Office of Student Compliance.


For transfer information, please consult the LCC Transfer webpage.  In addition, the Michigan Transfer Network website allows students to search how courses transfer to colleges and universities statewide.

The Michigan Transfer Agreement (MTA) simplifies the transfer of students from one Michigan institution to another. For the most current information, see the LCC General Education webpage.

Students interested in transfer should contact the Academic Advising Center in the Gannon Building - Star Zone, (517) 483-1904.

COVID-19 Safety Precautions

All students, employees and visitors have a part to play in keeping LCC safe.  Anyone who enters campus must follow the safety measures outlined on the Keeping LCC Safe webpage. Reports of noncompliance with current work safety rules and public health orders will be sent to the Student Compliance Office for action.  Students with questions or concerns should email [email protected].

Media Release Statement

Photographs, pictures, slides, movies, video, or other media coverage of students may be taken for College-related business, in connection with their enrollment or participation in LCC activities without compensation from LCC, its Trustees, officers, directors, employees, students and agents of each of them.  Photographs, pictures, slides, movies, video, or other media coverage of students may be used for any legal purposes.

College Catalog

For rules and procedures on matters such as Academic Calendar, Withdrawals, Incompletes, Appeals, etc., please review the College Catalog, and contact your Academic Advisor or Academic Success Coach.

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